Payment Policy

Effective Date: 05 August 2026

At Raas & Co., we aim to provide a safe, secure, and convenient payment experience for all our customers. By placing an order on our website, you agree to the following Payment Policy.

Accepted Payment Methods

We accept the following payment methods:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets (where available)
  • Cash on Delivery (COD), if offered for your location

The available payment options will be displayed during checkout.

Payment Confirmation

  • Orders are processed only after successful payment confirmation for prepaid orders.
  • If your payment is declined or fails, your order will not be confirmed until the payment is successfully completed.

Cash on Delivery (COD)

  • COD is available only for eligible locations and selected products.
  • Raas & Co. reserves the right to disable COD for certain orders, products, or pin codes without prior notice.

Pricing & Taxes

  • All prices are displayed in Indian Rupees (INR).
  • Applicable GST and other taxes are included unless otherwise stated.
  • Prices are subject to change without prior notice.

Secure Payments

All online payments are processed through secure and trusted payment gateway providers. Raas & Co. does not store your complete credit card, debit card, or banking information on its servers.

Failed or Pending Transactions

  • If an amount is deducted but the order is not confirmed, the payment is usually reversed automatically by your bank or payment provider within their standard processing time.
  • If the issue is not resolved within 7 business days, please contact your bank first and then contact support@raasandco.in for further assistance.
  • For payment verification or billing-related assistance, you may contact accounts@raasandco.in.

Refunds

  • Approved refunds will be processed to the original payment method used during the purchase.
  • Refund processing times generally range from 5–10 business days, depending on your bank or payment provider.
  • For Cash on Delivery (COD) orders, refunds will be made through bank transfer or another approved payment method after verification.
  • For refund and payment-related queries, please contact accounts@raasandco.in.

Fraud Prevention

Raas & Co. reserves the right to cancel or hold any order suspected of fraud, unauthorized transactions, or misuse. Additional verification may be requested before processing such orders.

Contact Us

If you have any questions regarding payments, billing, invoices, refunds, or payment verification, please contact:

Accounts & Billing: accounts@raasandco.in

For payment-related customer assistance, failed transactions, or unresolved payment issues:

Customer Support: support@raasandco.in

Raas & Co. – Tradition in Every Thread.